Yes. All products sold on Anika Enterprises are 100% genuine and sourced from authorized distributors, brand partners, and verified suppliers. We do not sell counterfeit, refurbished, or unauthorized products. Applicable products include official manufacturer warranty and are eligible for brand service support in India.

We offer a curated range of professional audio equipment, including microphones, audio interfaces, headphones, studio monitors, mixers, speakers, and related accessories. Our products are suitable for studios, musicians, content creators, and audio professionals.

No, you can place an order as a guest. However, creating an account allows you to track your orders, view order history, and enjoy faster checkout in the future.

We accept secure payments through Razorpay, including:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Cash on Delivery (COD) on eligible orders and serviceable locations

All payments are processed securely. We do not store your card or payment details.

COD availability will be shown automatically at checkout.

All orders are processed and shipped from our registered business location in Bengaluru, Karnataka, India.

Yes. We ship across India using trusted courier partners such as Delhivery, Bluedart, DTDC, and other reliable logistics providers.

Orders are processed within 1–2 business days after confirmation and verification.

Estimated delivery timelines:

• Metro cities: 3–5 business days
• Non-metro cities: 5–7 business days
• Remote locations: 7–10 business days

Delivery timelines may vary depending on your location and courier operations.

Once your order is shipped, tracking details will be sent to your registered email address and phone number. You can use the tracking number to monitor delivery status.

Yes. Orders can be canceled only before they are shipped.

Once an order has been dispatched, cancellation is not possible. However, if eligible, you may request a return as per our Refund and Return Policy.

To request cancellation, contact us as soon as possible.

Returns are accepted only if the product is:

• Damaged during delivery
• Defective
• Incorrect product received

Return requests must be submitted within 3 days of delivery.

The product must be unused and returned in original packaging with all accessories. Customers must provide photos and an unboxing video for verification.

Returns are not accepted for change of mind or product preference.

Please refer to our Refund and Return Policy for complete details.

Returns that do not meet these conditions may be rejected.

Yes. If a defective or damaged product is verified, we will offer a replacement if stock is available.

If replacement stock is unavailable, a full refund will be issued.

We do not offer exchanges for different products or models. Replacements are provided only for defective, damaged, or incorrect items.

Yes. Most products include official manufacturer warranty wherever applicable. Warranty service is handled directly by the brand’s authorized service centers as per their warranty policy.

Warranty duration and coverage vary by product and brand. Please refer to the product page or manufacturer website for exact warranty details.

This prevents future disputes.

Yes. Our website is secured using SSL encryption, and all payments are processed through Razorpay, a trusted and secure payment gateway.

Your personal and payment information is protected and handled securely.

You can contact us using the details below:

Email: support@anikaenterprise.com
Phone: +91 86187 76312

Registered Business Address:
Anika Enterprises
#235, 13th Cross, M/S Proworks
Hoysala Nagar, Indiranagar
Bengaluru, Karnataka – 560038
India

You can also use the Contact Us page on our website.

Refunds are processed after the returned product is received and inspected.

Once approved, refunds are issued within 5 – 10 business days to the original payment method.

Yes. Cash on Delivery (COD) is available for eligible locations across India.

COD availability depends on:

• Delivery location
• Order value
• Courier partner serviceability

Our team may contact customers to confirm COD orders before dispatch.

Prepaid orders are processed faster and recommended for priority dispatch.