Effective Date: 02/12/2025

Anika Enterprises is committed to protecting your personal information and ensuring a safe shopping experience on our website. This Privacy Policy explains what data we collect, how we use it, and the choices you have while using our services.

By accessing or using our website, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

When you place an order, create an account, or contact us, you may provide:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely by our payment gateway)

• Any information shared via forms (contact, support, or returns)

B. Information Collected Automatically

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the site

• Cookies and tracking data (explained below)

We use this information to improve website performance, customer experience, and security.

2. Use of Cookies

Cookies are small data files stored on your device.

We use cookies for:

• Website functionality

• Remembering your preferences

• Improving site performance

• Analytics (such as identifying popular pages)

• Tracking cart items and order flow

You can disable cookies in your browser settings. However, some features of the website may not function properly without them.

3. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Send order confirmations and updates

• Respond to customer queries

• Improve website functionality and user experience

• Prevent fraud and enhance security

• Comply with legal and regulatory requirements

We do not sell or share your personal information to third parties.

4. Sharing of Information

We share your information only with trusted service providers needed to complete your order:

A. Payment Gateway

We use Razorpay to process payments.
Your card or UPI details are encrypted and not stored on our website.

B. Logistics Partners

To ship and deliver your orders, we share:

• Name

• Delivery address

• Contact number

Our primary logistics operations are handled through Shiprocket and its courier partners.

C. Website & Hosting Partners

Technical partners may access limited data only to maintain site performance and security.

All partners follow strict data protection practices.

5. Data Security

We take reasonable measures to safeguard your personal information, including:

• SSL encryption

• Secure checkout

• Regular monitoring for vulnerabilities

• Limited access to personal data within our team

While we strive for full security, no online system is completely risk-free.

6. Your Rights

As a user, you may:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your data (where legally permissible)

• Opt out of marketing communication

• Disable cookies through your browser

To exercise any of these rights, contact us using the details below.

7. Data Retention

We retain personal information only as long as necessary for:

• Order processing

• Legal compliance

• Accounting and tax requirements

• After-sales support

Data no longer required is securely deleted.

8. External Links

Our website may contain links to third-party sites.
We are not responsible for their privacy practices or content.
We encourage you to read their policies before sharing information.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

10. Contact Us

For questions regarding this Privacy Policy or your personal information:

Email: aanikaenterprises2022@gmail.com
Phone: +91 86187 76312
Registered Place of Business:
#235, 13th Cross, M/S Proworks, Hoysala Nagar, 2nd Stage, Indiranagar, Binnamangala, Bengaluru – 560038