Warranty Policy

Effective Date: 17/02/2026

At Anika Enterprises, we sell genuine professional audio equipment sourced from authorized distributors and verified suppliers. Most products include an official manufacturer warranty. This policy explains how warranty coverage works and how customers can claim it.

1. Manufacturer Warranty Coverage

All products sold on Anika Enterprises include manufacturer warranty wherever applicable.

Warranty coverage typically includes:

• Manufacturing defects
• Hardware malfunctions under normal use
• Component failures covered by the manufacturer

Warranty duration varies depending on the product and brand.

Exact warranty duration is defined by the manufacturer.

2. Warranty Provider

Warranty service is provided directly by the product manufacturer through their authorized service centers.

Anika Enterprises does not provide direct warranty repair unless explicitly stated.

Customers must contact the brand’s authorized service center for warranty claims.

We will assist customers by providing invoice copies and required documentation if needed.

3. Products Covered Under Warranty

Warranty applies only to:

• New products purchased from Anika Enterprises
• Products used under normal operating conditions
• Products with valid proof of purchase (invoice)

Warranty is valid from the date of purchase.

4. What is NOT Covered Under Warranty

Warranty does not cover:

• Physical damage
• Water or liquid damage
• Improper installation or misuse
• Electrical damage due to voltage fluctuations
• Unauthorized repairs or modifications
• Normal wear and tear
• Cosmetic damage that does not affect functionality

Warranty claims may be rejected by the manufacturer if these conditions are not met.

5. How to Claim Warranty

To claim warranty, follow these steps:

Step 1: Locate your invoice received from Anika Enterprises.

Step 2: Contact the manufacturer’s authorized service center directly.

Step 3: Provide:

• Product
• Invoice copy
• Serial number
• Description of the issue

Step 4: Follow the instructions provided by the service center.

The manufacturer will inspect and repair or replace the product as per their warranty policy.

6. Anika Enterprises Support Assistance

If you need help locating service centers or documentation, contact us:

Email: support@anikaenterprise.com
Phone: +91 86187 76312

We will assist you in connecting with the appropriate service provider.

7. Replacement DOA (Dead on Arrival)

If a product arrives defective or non-functional within 3 days of delivery, please contact us immediately.

Such cases are handled under our Return and Refund Policy and may be eligible for replacement.

8. Limitation of Responsibility

Warranty service decisions, including repair, replacement, or rejection, are made solely by the manufacturer or their authorized service centers.

Anika Enterprises is not responsible for manufacturer warranty decisions.

9. Proof of Purchase

Your invoice from Anika Enterprises serves as your warranty proof.

Please keep your invoice safe.

10. Contact Information

Anika Enterprises
#235, 13th Cross, M/S Proworks
Hoysala Nagar, Indiranagar
Bengaluru, Karnataka – 560038
India

Email: support@anikaenterprise.com
Phone: +91 86187 76312